top of page

 

Privacy Policy

​

Last Updated: 02 October 2025

​

PioneerK9.uk (“we,” “our,” “us”) is committed to protecting your privacy and handling your personal information in a fair, lawful, and transparent way. This Privacy Policy explains how we collect, use, and protect your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact information: name, email address, phone number.

  • Professional information: organisation name, job role, enquiry details.

  • Technical information: IP address, browser type, and website usage data (via cookies/analytics).

​

2. How We Use Your Information

We process personal data for the following purposes:

  • To respond to your enquiries and provide consultancy services.

  • To maintain business records and manage our relationship with you.

  • To send relevant updates, where you have consented.

  • To comply with legal or regulatory obligations.

We will not sell or share your data with third parties for marketing purposes.

​

3. Legal Basis for Processing

We rely on one or more of the following lawful bases to process your personal data:

  • Consent: where you have given explicit permission.

  • Contract: where processing is necessary to perform our contract with you.

  • Legal obligation: where we must comply with UK law.

  • Legitimate interests: where processing is necessary for our business operations and does not override your rights.

​

4. Data Storage & Security

  • Personal data is stored securely using industry-standard safeguards.

  • We limit access to authorised personnel only.

  • We take appropriate technical and organisational measures to protect data against loss, misuse, or unauthorised access.

​

5. Data Retention

We keep personal data only as long as necessary to fulfil the purposes outlined above or as required by law. After this period, data is securely deleted or anonymised.

​

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request erasure of your data, where applicable.

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time (where consent is the basis for processing).

To exercise these rights, please contact us at: Tom.moir@pioneerk9.uk

​

7. Cookies & Analytics

Our website may use cookies and analytics tools to improve performance and user experience. You can manage cookies through your browser settings.

​

8. Third-Party Services

Where we use trusted third-party providers (e.g. website hosting, email services), we ensure they comply with UK GDPR and data protection standards.

​

9. International Transfers

We do not routinely transfer your data outside the UK. If this is required, we will ensure appropriate safeguards are in place.

​

10. Contact Us

For questions about this Privacy Policy or your data, please contact:
Tom Moir – Independent Detection Dog Consultant
Email: Tom.moir@pioneerk9.uk
Website: www.pioneerk9.uk

You also have the right to raise concerns with the Information Commissioner’s Office (ICO): www.ico.org.uk.

​

bottom of page